Free Shipping & Free Returns +1 213-531-0291

Shipping and Returns

Shipping

DeeOcleppo.com is pleased to offer FREE WORLDWIDE shipping via DHL Express. We ship directly from our factories in Italy, and packages are delivered to your door within three business days. You will never be charged for duties or additional import taxes.

Returns and Exchanges

We hope you love your order, however we offer complimentary returns or exchanges on unworn goods within 30 days.
Please be sure your items are in unworn condition, with any tags attached and in the original packaging before requesting a return.
To make sure your shoes stay like-new, we recommend trying them on in a clean and carpeted area.

For assistance with an exchange, please email info@deeocleppo.com with "Exchange" and the Order Confirmation Number in the subject line of the email.

To complete your return, simply fill out the request below and a prepaid DHL label will be sent to your email.
Attach the label to the outside of the original shipping box and ship to:

USA
Dee Ocleppo
Attn: Returns
112 W 9th St Suite 809
Los Angeles, CA 90015
USA

Phone +1 213 531 0291

Europe and Asia
Dee Ocleppo
Attn: Returns
Corso Aosta 12
Santhia, 13048 VC
ITALY

Phone +39 0161 93 10 37

Refunds Processing

Returns and Exchanges will be processed within 5-7 business days of receipt.
You will receive email confirmation once the package is inspected.
Refunds in the full amount of purchase will be credited back to your original payment method.

Grazie!

The DeeOcleppo Team info@deeocleppo.com